Ironclad Data Protection for DIY Professionals
Professional craftsmen deserve professional-grade privacy. Our systems collect: browsing behavior (through first-party cookies like _session_id), purchase history (maintained for warranty purposes), and customer service interactions (to improve support quality). Payment processing occurs through PCI-compliant partners – we never store full card details. Data usage includes: order fulfillment, tool recall notifications if necessary, and (with consent) seasonal promotions about workshop essentials. We conduct annual penetration testing and maintain audit logs of all data access. UK/EU residents may exercise GDPR Article 17 rights to deletion, except where we’re legally obligated to retain records (typically seven years for financial transactions).